Be Assertive Learning Review

https://docs.google.com/document/d/1Z0RLrAmslls7t1WdHIq8G1HztanImINBru06fI9FHQE/edit

 In English we have been learning about assertive language, and how to use it accordingly. 

Instructions

 From: Meg Jones

To: Workplace staff

CC: Office manager

Date: 14th June 2020

Subject: Fire evacuation procedure

Kia Ora everyone,

I was left shocked after our fire drill on Thursday, multiple people had no idea where to go or how to react. this email is going to tell you what to do in case of an emergency fire evacuation. It's crucial that you all know exactly what to do in a situation like this, and it's important we all learn the appropriate procedure.

1. If the fire alarm goes off you must evacuate the building from the nearest fire exits immediately and wait in the main car park.

2. You are to stay in the car park until the Fire safety officer gives us the all-clear, you are not to leave or wander off until that all-clear is given.

3. make sure that you are NOT leaving items in front of fire exits, for example - chairs, tables, boxes, etc. It is unacceptable and illegal. Leaving things in the way of an exit could put you or another coworker's life at risk. So if you see something blocking an exit, remove it.

Hopefully, you all have a proper understanding of how to act in a dangerous situation like this. We will be having another drill at some point next week just to make sure you are all on the same page. If any of what I said is unclear or you don't understand, please let me know. I can not stress to you all enough about how important it is that you follow this procedure. 

Thanks,

Meg

Review for Workplace

22nd November 2020

From: Harrygreen@gmail.co.nz

To: Jenny Mccabe

cc:

Subject: Recycling system Review/ update

Hi Jenny! just a quick update on how our new recycling program is going. So far the recycling bins are being used correctly and the staff has given me mostly positive feedback on our new system, however, of course, there are a few people that find this all a waste of time but they're still supporting and following our new workplace rules. The only issue we've encountered so far is the food bin is not being emptied often enough which is making it smelly, and there seems to be some confusion over which types of plastics are recyclable. I thought that we could schedule a meeting with all staff to educate them more about recycling and give them the knowledge they need in order for this new system to work. Overall it's looking really good :)

Thanks,

Harry

Response to Customer complaint

The Department Store

46 Elles Rd

PO box 8052

Christchurch 

Phone: 09 658 334 923

www.Thedepartmentstore.co.nz

17th August 2020

Jack Simpson

22 Westlake crescent 

Re: Customer complaint

Hi Jack, first of all, thank you for contacting us and bringing awareness to this fault in our workplace, and secondly, I am so sorry that you had to experience this behavior from our staff, it is completely unacceptable and will be taken seriously. 

 Max, the employee you spoke to, has been given a formal warning and will attend further customer service training. There are no excuses for his behavior, we do not tolerate it in our workplace. We as a company are also at fault, we need to be more observant of our employee's behaviors and are looking into adding more extensive tasks to our staff training program for the future.

We will send you a $50.00 gift card to use at any department in our store and hope you decide to shop with us again. Once again, I apologize for the poor service you experienced. If there are any other ways we can improve our customer service please let us know.

Yours Sincerely,

Kane Price

The Department store

Starting Point

My Visual Arts course this year will be focused on painting. I had a lot of fun doing painting last year, I felt that I could really do my own thing and produce Art that I loved creating, and had a lot of freedom with my ideas. My Kaupapa for the year will be Horror. This is one of my favourite genres in movies/books so drawing and painting some of my favourite scary things is going to be really fun. There are heaps of things that fall under the category of horror so I know i'll be kept busy, and I can get creative by adding a twist to non horror things to add more creativity to my board.